Fireflies vs Otter (2026 Comparison)

Fireflies vs Otter compared on free plans, price, minute and storage limits, integrations, languages and privacy lawsuits, with a clear verdict.

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Quick verdict

🤝 It's a tie — it depends on what you need

Choose Fireflies for integrations, CRM workflows and many languages. Choose Otter for live transcription and the lowest annual Pro price. Both face unresolved privacy lawsuits.

Fireflies and Otter are two of the best-known AI note takers. Both join your calls, transcribe them and write summaries, but they differ in limits, integrations and what each free plan allows.

Choose Fireflies.ai if…

  • You want CRM sync and 50+ integrations
  • You need transcripts in many languages
  • You hold many meetings and want unlimited transcription
  • You want video recording on a Business plan

Choose Otter.ai if…

  • You want live transcripts and captions
  • You want the lowest annual Pro price
  • You hold regular meetings under 90 minutes
  • You prefer a simpler interface

Fireflies.ai vs Otter.ai: side by side

Our score4.2/5Higher score4.1/5
Best forSales and high-volume meeting teams that want CRM sync and searchable meetingsIndividuals and teams who want live transcripts and searchable meeting history at a low annual price
PricingFreemiumFree plan; Pro from $10/month billed annuallyFreemiumFree plan; Pro from $8.33/month billed annually
Free plan✅ Yes✅ Yes
PlatformsZoom, Google Meet, Microsoft Teams, WebexZoom, Google Meet, Microsoft Teams
Plans
  • Free: $0
  • Pro: $10/mo
  • Business: $19/mo
  • Enterprise: $39/mo
  • Basic: $0
  • Pro: $8.33/mo
  • Business: $19.99/mo
  • Enterprise: Custom
Key features
  • Transcription in 100+ languages
  • AskFred assistant, summaries and action items
  • 50+ integrations including CRM sync
  • Conversation analytics on Business
  • Bot-based capture on Zoom, Meet, Teams and Webex
  • Live transcription and captions
  • OtterPilot meeting agent that can auto-join calendar events
  • AI Chat across your meetings
  • Searchable meeting history
  • Integrations with Zoom, Meet and Teams
Pros
  • Strong integrations and CRM workflows
  • Low annual price per seat
  • Wide language coverage
  • Unlimited transcription on every plan
  • Strong live transcription and search
  • Pro is one of the cheapest paid plans on annual billing
  • Simple to use
  • A permanent free plan
Cons
  • AI features run on a monthly credit meter
  • The free plan's storage is small and has shrunk
  • A visible bot on calls can feel awkward
  • Two biometric privacy lawsuits are reported in Illinois
  • The free plan stops at 300 minutes and 30 minutes per conversation
  • AI Chat is capped on every plan
  • A consolidated privacy class action is pending
  • The agent auto-joins calls from calendar integrations

Scores, pricing and features come from our full reviews and were last checked on each review's update date. Always confirm current pricing on the tool's website.

Our verdict

It’s a tie because they suit different priorities. Fireflies is stronger for integrations and languages, and Otter for live transcription and a slightly lower annual price. Both are cloud-based bots, and both face unresolved privacy lawsuits.

In our reviews Fireflies scores 4.2 out of 5 and Otter 4.1.

Key differences

Free plans. Fireflies gives unlimited transcription when auto-join is on, with about 400 minutes of team storage. Otter gives 300 minutes a month with a 30-minute limit per conversation.

Paid limits. Fireflies Pro has 8,000 storage minutes per seat and a two-hour meeting cap. Otter Pro has 1,200 minutes a month and a 90-minute cap.

AI limits. Fireflies uses monthly AI credits. Otter caps AI Chat questions, at 50 a month on Pro.

Integrations and languages. Fireflies lists 50+ integrations and 100+ languages. Otter supports far fewer languages, according to comparisons.

Privacy. Otter is the defendant in a consolidated federal class action over recording consent, which is in discovery. Fireflies faces two biometric privacy suits in Illinois. No court has ruled either tool illegal.

Pricing compared

Fireflies Pro costs $10 per seat a month annually or $18 monthly, and Business $19 or $29. Otter Pro costs $8.33 annually or $16.99 monthly, and Business $19.99 or $30. See our Fireflies pricing and Otter pricing guides.

Can you use both?

You could, but most people pick one. Test both on the same meeting and compare the notes. If you want free unlimited recording, see Fathom.

How we compared these tools

This comparison is based on our full reviews of Fireflies and Otter, which draw on official pricing as reported by several 2026 sources, user reviews and legal summaries (checked November 5, 2026). We have not run our own trials. See our list of the best AI note takers.